Ordering, shipping and the rest.
All prints are produced on demand.
Production usually takes 2–5 business days.
Shipping times are shown at checkout.
Printed and fulfilled locally where possible.
We do not accept returns or exchanges for change of mind, as all items are produced on demand. This does not affect your rights under applicable law.
If your order arrives damaged, contact us within 7 days. Include your order number and photos — we’ll take care of it.
Questions about orders or products:
support@wesnotthere.com
We respond within 1–2 business days.
All products are made to order.
Orders cannot be cancelled once production has started.
Prices may include or exclude VAT depending on location.
Shipping times are estimates and may vary.
Wes Not There is not responsible for delays caused by carriers or customs after dispatch.
Payments are handled securely through trusted providers such as Shopify Payments, Klarna, or PayPal.
All prices are subject to change without notice.
To the extent permitted by law, Wes Not There is not liable for indirect or consequential losses related to the use of this store or its products.
We only collect what’s needed to process your order.
Name, address and contact details
Payment and order information
Site usage data (via cookies and analytics)
We share data only with essential service providers such as payment processors, print partners and shipping carriers.
Your data is handled in accordance with GDPR. You can request a copy, correction or deletion at any time.
For full details, see our Privacy Policy.